Shipping Policy

Having a smooth and hassle free shipping policy is something we want our customers to experience. In order to do our logistics team always ensures you receive your coveted piece on time without any delays.

Our logistics partners India Ups,Fedex,DHL and Ferrari always strive hard to deliver within the timelines. You can stay rest assured that your Jewellery or Gemstone is in safe hands.

Below are the details of the approximate timelines as per the items ordered piece.

GEMSTONE:

TYPE

AMOUNT

SERVICE

PROCESSING DAYS

DELIVERY TIME

ECONOMY

FREE

DHL/UPS

1 BUSINESS DAY

15-25 BUSINESS DAYS

EXPEDITED

USD 30

UPS/INDIA POST

1 BUSINESS DAY

5-7 BUSINESS DAYS

 


NON- DIAMOND FINE JEWELRY:

TYPE

AMOUNT

SERVICE

PROCESSING DAYS

DELIVERY TIME

ECONOMY

FREE

DHL/UPS

1-2 BUSINESS DAY

15-25 BUSINESS DAYS

EXPEDITED

USD 30

UPS/INDIA POST

1-2 BUSINESS DAY

5-7 BUSINESS DAYS

 


DIAMOND FINE JEWELRY:

TYPE

AMOUNT

SERVICE

PROCESSING DAYS

DELIVERY TIME

ECONOMY

FREE

DHL/UPS

4-5 BUSINESS DAY

15-25 BUSINESS DAYS

EXPEDITED

USD 30

UPS/INDIA POST

4-5 BUSINESS DAY

5-7 BUSINESS DAYS

 

 

 


Domestic shipping

We are glad you loved our products and wish to buy them, however, all domestic shipping orders are inquiry based. Please head to our contact us page and reach to our Jewellery experts for more details.

Transit insurance

Yes, we provide transit insurance on all parcel values above 500 USD at no additional cost. All others can avail transit insurance at an additional cost of $10.

Delivery location

Orders can be delivered to only Residential, Commercial Locations. The delivery of the orders cannot be done to any public places like Malls, Hotels, Restaurants, Hostels, on roads, etc.

Free gift packing

If your purchase is intended to be a gift, we would be happy to assist in packaging it for your loved ones. The service is available on request, You can simply mail us giving your order details.

FAQs

What are the various shipping options available?

We offer economy and expediated shipping services from UPS, DHL, FeEx and Ferrari.

Do you offer COD option?

At the moment we are not offering a cash on delivery service for any location.

How can I track my shipment?

The tracking number and carrier information is updated to you by email once the item gets dispatched.

What to expect on delivery of the shipment?

The package contains:

  • The selected Jewelry product or gemstone
  • Signature Pouch only in case of jewelry.
  • Product certificate (If mentioned in the listing or wherever applicable)
  • Billing invoice consisting of product details

 

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