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Shipping Policy

Having a smooth and hassle-free shipping policy is something we want our customers to experience. In order to do our logistics team always ensures you receive your coveted piece on time without any delays.

Our logistics partners India UPS, FedEx, DHL, and Ferrari always strive hard to deliver within the timelines. You can stay rest assured that you’re Jewelry or Gemstone is in safe hands.

Below are the details of the approximate timelines as per the items ordered piece.

GEMSTONE SHIPPING TIME

Economy Shipping: Charge will be Free above US$100 and Service will be DHL/ UPS. The Processing Days will be 1-2 business day and delivery time will be 15-25 Business Days.

Expedite Shipping: Charge will be Free above US$300 and Service will be UPS/FedEx. The Processing Days will be 1-2 business day and delivery time will be 5-7 Business Days.

NON- DIAMOND FINE JEWELRY SHIPPING TIME

Economy Shipping: Charge will be Free above US$100 & service will be DHL/UPS. The Processing Days will be 1-2 business days and delivery time will be 15-25 Business Days.

Expedite Shipping: Charge will be Free above US$300 & Service will be UPS/FedEx. The Processing Days will be 1-2 business days and delivery time will be 5-7 Business Days.

DIAMOND FINE JEWELRY SHIPPING TIME

Economy Shipping: Charge will be Free above US$100 & Service will be DHL/ UPS. The Processing Days will be 4-5 business days and delivery time will be 15-25 Business Days.

Expedite Shipping: Charge will be Free above US$300 & Service will be UPS/FedEx. The Processing Days will be 4-5 business days and delivery time will be 5-7 Business Days

 925 STERLING SILVER JEWELRY SHIPPING TIME

Economy Shipping: Charge will be Free above US$100 & Service will be DHL/ UPS. Delivery time will be 15-25 Business Days

Expedite Shipping: Charge will be Free above US$300 & Service will be UPS/FedEx. Delivery time will be 5-7 Business Days

For wholesale Silver Jewelry orders get in touch with us for handling time and delivery charges. (Depending on order quantity it will be determined later)

 DOMESTIC SHIPPING

We are glad you loved our products; therefore we have enabled domestic shipping also.

Shipping charge will be US$3. The Processing Days will depend on product you buy and delivery time will be 2-4 Business Days

INTERNATIONAL CUSTOMS, DUTIES AND TAXES

The local customs office of the destination country may impose customs fees, import duties, taxes, and compliance and other government agency charges to your international order. The recipient of the shipment will be responsible for all the additional charges required for customs clearance. On the arrival of your order at customs, you will either be contacted by our shipper or directly by the customs office to arrange for the payment of any charges that may be due.

Chordia Jewels has no control over the estimated duty and tax rates.

  • DELAY AT CUSTOM CLEARANCE

We are not responsible for delays due to customs, as these are unprecedented situation which may occur during the transit.

You can contact us, and we'll try to figure out how to expedite package delivery.

  • IF YOU DECLINE THE PARCEL AT DELIVERY

Deliveries that are refused because of unpaid duty fees are not eligible for a refund or return.

As they are prepaid orders and we have exported your item from India, We highly request you to get in touch before declining parcel at the delivery.

 TRANSIT INSURANCE

Yes, we provide transit insurance on all parcel values above 500 USD at no additional cost. All others can avail of transit insurance at an additional cost of $10.

DELIVERY LOCATION

Orders can be delivered to only Residential, Commercial Locations. The delivery of the orders cannot be done to any public places like Malls, Hotels, Restaurants, Hostels, on roads, etc.

GIFT PACKAGING

If your purchase is intended to be a gift, we would be happy to assist in packaging it for your loved ones. The service is available on request; you can simply mail us giving your order details.

 FAQs

What are the various shipping options available?

We offer economy and expedited shipping services from UPS, DHL, FedEx, and Ferrari.

Do you offer a COD option?

At the moment we are not offering a cash-on-delivery service for any location.

How can I track my shipment?

The tracking number and carrier information is updated to you by email once the item gets dispatched.

What to expect on delivery of the shipment?

The package contains:

  • The selected Jewelry product or gemstone
  • Signature Pouch only in case of Jewelry and Signature box in case orders above 300US$
  • Product self-certificate (If mentioned in the listing or wherever applicable)
  • Billing invoice consisting of product details